HOMEOWNER GUIDES

Water Damage Guides

Plain-language answers to the questions people ask us most, with sources you can check.

REQUEST SERVICE

Tell us what happened

For an active leak, call. For everything else, send this and we'll get back to you.

The first hours after outside floodwater or storm surge gets in, and why it's treated as contaminated.

What homeowners policies usually cover, the flood and sewer backup gaps, and what documentation helps.

Call the emergency line.