Burst Pipe Cleanup
A burst pipe can put a lot of water into a house in a short time, and much of it ends up inside walls and ceilings. We get the water out, dry the structure, and repair what had to be opened.
Tell us what happened
- Licensed Long Island contractor since 2006
- Documentation built for your insurance claim
- Restoration and rebuild under one company
- Serving all of Nassau & Suffolk County
Contact Us Now
For an active leak, call. For everything else, send this and we'll get back to you.
Water in the house now? Call (631) 555-0142First: stop the water
Shut off the main water valve. In most Long Island homes it's where the water line enters the house, often in the basement, crawl space, garage or a utility closet. If water is near outlets, a panel or appliances, turn off power at the breaker only if you can reach it without standing in water. Then call.
Take photos and video before anything gets moved. Burst pipes are usually a sudden, accidental loss, which homeowners policies often cover, and the photos are what your adjuster looks at first. See the insurance claims guide.
Why pipes burst on Long Island
- Freezing. Pipes in exterior walls, crawl spaces, attics and unheated garages are most at risk during cold snaps.
- Empty or seasonal homes. A house left closed for the winter, common on the East End, can freeze and leak for days before anyone notices.
- Aging supply lines and fittings that finally give out under normal pressure.
How we handle it
- Extraction of standing water. See emergency water extraction.
- Finding hidden water with moisture meters. Water from a pipe in a wall or ceiling travels down and sideways through cavities.
- Controlled openings. When a wall or ceiling has to be opened to dry it, we open only what the readings say is needed.
- Structural drying until the readings hit the dry goal. See structural drying.
- Repairs. The plumbing fix itself goes to a licensed plumber; we close up and finish the walls, ceilings and floors.
Preventing the next one
The American Red Cross recommends that if you'll be away during cold weather, you leave the heat on and set to no lower than 55°F. During very cold weather, let cold water drip from faucets served by exposed pipes, and open kitchen and bathroom cabinet doors so warmer air reaches the plumbing.
Source: American Red Cross, Frozen Pipes
Common questions
Is a burst pipe covered by homeowners insurance?
Often, when it's sudden and accidental. Damage from a slow leak that went on for a long time, or from not heating a house, can be treated differently. Policies vary, so check yours or ask your agent.
Do you have to cut open my walls?
Sometimes. Water inside a wall cavity can't always be dried from the outside. We take readings first and open only where they show it's needed, which also keeps the repair smaller.
My vacation home flooded while it was empty. Can you help?
Yes. Losses in closed-up homes are often bigger because the water ran longer. We'll document how long it likely ran and what it reached, which matters for the claim.
Pipe burst?
Shut off the main valve, then call.